One subject of mobile phone ownership that comes up time after time is data usage. Data usage can be a controversial area for both the consumer and the mobile network but with a little help there is a solution. The networks continually don’t help themselves, they have a poor track record when monitoring and reporting data usage back to the end user. We see many times that the billing provided can be misleading or altogether inept for the purpose of monitoring the spend. With some networks the information is hidden within a very complex report or the usage is only recorded when the data bundle is exceeded. Once exceeded the cost becomes disproportionate to going over the bundled minutes so regularly we have seen bills of £300 and above for a one month overage on data.
This can be where the problems really begin as you are now in the situation of knowing there is something wrong, the bill doesn’t help so you call the network. At this point you will more than likely get the stock answer as to why the problem has occurred which is ‘we don’t know’. They don’t know because when data is consumed the network record the information as usage by volume of consumption and not what the data has been used for. So imagine how you would feel if you had a £300 overage in a month and the networks were unable to shed any light on it, this happens all the time.
What we need to do is understand how much data we need then ensure we put measures in to assess the usage. Smartphone’s consume data as a natural process continually updating the apps and operating systems. In fact they consume so much data that even if you don’t pick the phone up and leave it switched on it will consume on average 200MB per month. This is the point where the networks and re-sellers start to cause issues as they can often sell Smartphone packages with data bundles less than 200MB. Obviously the consumer then gets hit with a costly and unnecessary bill all within the first month of owning their new mobile phone. To prevent this you have to choose a bundle somewhere around the 500MB mark to allow for generic browsing and updates. You can still exceed this if choosing to download continually so there has to be an element of management by the user.
The first point to make is that a Smartphone will use data direct from the mobile network which eats into you data bundle and also over Wi-Fi. Wi-Fi usage does not cost the Smartphone airtime account so if you set the Smartphone to automatically select known Wi-Fi points when in range you will dramatically change the bundled data usage. It should become a habit that Wi-Fi is used to download anything out of the ordinary leaving plenty of the network bundle left for generic updates.
To help further there is an App called 3G watchdog that will help to manage the volumes used. Download this app from the App markets and install on the handset. There are many bespoke setting for the software so take your time to understand how it all works. What the correct setting will give is a measure at any point in the month of how many MB’s used either by Wi-Fi or 3g. Having the information then lets you adjust your usage or split in usage accordingly making you more aware of reaching the limit. The app will project forward your present use and tell you how many MBS will be used by the time your month end arrives.
It also has a shutdown system just in case you experience a virus or background app consuming data without your knowledge. Once again all you need to do is adjust the setting and tell the software to either alert you or shut down the data when a user defined percentage of data is achieved. This is a very key part to not exceeding the data bundle as in most overage cases a data heavy application is running in the background of the phone without the user’s knowledge. This simple feature on 3G watchdog will ensure that even if that happens the data will deactivate automatically and there is no affect on the billing.
Source: http://goarticles.com/article/A-Solution-to-Mobile-Phone-Data-Issues/6708243/
This can be where the problems really begin as you are now in the situation of knowing there is something wrong, the bill doesn’t help so you call the network. At this point you will more than likely get the stock answer as to why the problem has occurred which is ‘we don’t know’. They don’t know because when data is consumed the network record the information as usage by volume of consumption and not what the data has been used for. So imagine how you would feel if you had a £300 overage in a month and the networks were unable to shed any light on it, this happens all the time.
What we need to do is understand how much data we need then ensure we put measures in to assess the usage. Smartphone’s consume data as a natural process continually updating the apps and operating systems. In fact they consume so much data that even if you don’t pick the phone up and leave it switched on it will consume on average 200MB per month. This is the point where the networks and re-sellers start to cause issues as they can often sell Smartphone packages with data bundles less than 200MB. Obviously the consumer then gets hit with a costly and unnecessary bill all within the first month of owning their new mobile phone. To prevent this you have to choose a bundle somewhere around the 500MB mark to allow for generic browsing and updates. You can still exceed this if choosing to download continually so there has to be an element of management by the user.
The first point to make is that a Smartphone will use data direct from the mobile network which eats into you data bundle and also over Wi-Fi. Wi-Fi usage does not cost the Smartphone airtime account so if you set the Smartphone to automatically select known Wi-Fi points when in range you will dramatically change the bundled data usage. It should become a habit that Wi-Fi is used to download anything out of the ordinary leaving plenty of the network bundle left for generic updates.
To help further there is an App called 3G watchdog that will help to manage the volumes used. Download this app from the App markets and install on the handset. There are many bespoke setting for the software so take your time to understand how it all works. What the correct setting will give is a measure at any point in the month of how many MB’s used either by Wi-Fi or 3g. Having the information then lets you adjust your usage or split in usage accordingly making you more aware of reaching the limit. The app will project forward your present use and tell you how many MBS will be used by the time your month end arrives.
It also has a shutdown system just in case you experience a virus or background app consuming data without your knowledge. Once again all you need to do is adjust the setting and tell the software to either alert you or shut down the data when a user defined percentage of data is achieved. This is a very key part to not exceeding the data bundle as in most overage cases a data heavy application is running in the background of the phone without the user’s knowledge. This simple feature on 3G watchdog will ensure that even if that happens the data will deactivate automatically and there is no affect on the billing.
Source: http://goarticles.com/article/A-Solution-to-Mobile-Phone-Data-Issues/6708243/
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